In order for us to offer you our services/products, we need to manage certain personal data/information about you.

We want you to read and understand this data protection policy before using or ordering any of our services.
If you have any questions, you can always contact us at:
info@m3v.se

The data protection policy covers all data we collect from, for example, our website, email, telephone contact, social media and at events/trade fairs.

What information do we collect?

We obviously do not collect more information than we need. It may occur that we combine personal data collected from, for example, a website with personal data that has been collected in another way. We of course do not sell information to third parties.

Information you provide us with

Both directly and indirectly, you may provide information to us about yourself or your company. For example, when you order our services/products or contact us via a form/email from our website. The data collected from you will primarily be used within our own organization. However, in some cases it may also be handled by subcontractors/partners. In such cases, we will inform you.

This information may include:

• Personal and contact information – name, telephone number, e-mail address, address information, your professional role, your workplace.
• Payment information – invoice address, reference person, other billing information.
• Geographic information – your geographic location.
• Device information – e.g. IP address, browser settings, language settings, time zone, operating system, screen resolution and platform.
• Information about goods/services – details regarding the goods/services you have purchased.

In some cases, we handle personal data in the form of images, video or audio recordings where you are identifiable. This is so that we can perform our services, because it is in our interest or because you have given us your consent.

Personal identification numbers are only processed in exceptional cases for certain services that require legitimate identification.

The information we collect is necessary to enter into agreements, issue quotes or similar.

What do we do with the information?

The data we collect is used to provide, perform & improve our services & products.

Where do we process your personal data?

We want you to feel safe, and therefore we always strive to ensure that your personal data is stored within Sweden/EU/EEA. There are rare situations where they may be handled by third parties (e.g. by a technology supplier/addition to the website). But of course, we try to handle this in the same security level as within the EU/EEA.

How long do we store your personal data?

The information that has been saved is used for as long as it is necessary to fulfill the purpose for which the information was collected, or to fulfill our commitments and for as long as it is required according to various laws, e.g. the Accounting Act.

Your rights

As a customer/registered with us for any reason, you have several rights you should be aware of.

• You have the right to request a register extract for what information we have saved about you/your company.
• You have the right to have your information changed if it is incorrect, misleading or incomplete in any way.
• You have the right to limit personal data as long as it does not conflict with other laws. For example, that we do not use your information for advertising mailings.
• You have the right to be forgotten. Unless it conflicts with other laws.
• Right to lodge a complaint, withdraw consent.

Amendment of the data protection policy

We may make changes to the data protection policy. If we do this, we will announce this on our website and what changes have been made. We updated our policy on 2023-11-10

Cookies & similar technologies

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Cookie policy
for more information on how we use cookies and similar tracking technologies.

If you have any questions, you can
contact
us for more information.